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Our Team

Southwest Hip and Knee is proud to employ a dynamic team of orthopedic professionals dedicated to restoring mobility and improving the quality of life of individuals in Tempe and across Arizona. With a plethora of experience and a passion for patient-focused care, our team collaborates seamlessly to provide comprehensive treatment solutions. From your initial consultation to post-operative care, each member brings a unique skill set and commitment to excellence. Our team is committed to putting the safety and well-being of our patients above all else.

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Total Reviews

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Average Rating

Derek Bontrager, CST, CFA

Derek Bontrager, CSFA is a certified surgical first assist with over 20 years of experience in the medical field. He has worked with Dr. Amber Randall exclusively since 2009. Prior to becoming part of Dr. Randall’s team, he worked in EMS, central supply and sterile processing. A graduate of Indiana University, Bloomington, IN and Penn State, he received his CSFA designation in 2009, from Meridian Institute of Surgical Assisting.


Derek is an early adopter of technology and it’s benefits in surgery. He has developed several retractors used in surgery today and assisted in the development of algorithms as it relates to joint replacement over the years. He has sat on many committees to develop a multimodal approach to post operative recovery. He has assisted in over 6,000 total joint replacements and had been on Dr. Randall’s team for over a decade.

Born and raised in Indiana, Derek is has been in Arizona since 1996. In his off time, he enjoys, Cars, Board sports, Rock climbing, skiing and family time with his wife of 25 yeas, Stephanie, kids, Griffin 20, Cedar 16, and Livvie 11 and their dog, Buttercup

Kandice Pena

Surgery Scheduler, Medical Assistant, Patient Contact

Kandice Pena is a certified Phlebotomist and Medical Assistant, serving patients in Arizona for 24 years. She has worked in lab, clinical, and surgery settings. While she has worked alongside Dr. Randall for over a decade, she has previous experience in Primary care, Osteoporosis clinics, and assisting in Oral and Maxillofacial surgery. She graduated from Pima Medical Institute in 2000.

Kandice currently schedules surgeries, obtains authorizations, and completes clinical administrative duties for Dr. Randall's clinic. She says it is a privilege to be a part of Dr Randall's team.

Kandice is a native of Arizona. She enjoys supporting local businesses and the farmer's market. She enjoys family time, traveling, and camping.
Kandice is fluent in Spanish.

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1492 South Mill Avenue, Ste 113

Tempe, AZ 85281

Call: 602-805-2601

*Individual results are not guaranteed and may vary from person to person. Images may contain models.